Managers in customer and personal services

Retail sales supervisors

Retail and wholesale buyers

Please confirm with the certifying body that your intended program qualifies you for this certification.

To work as an insurance agent, salesperson, or broker in BC, you must be licensed by the Insurance Council of BC. Eligibility is achieved by meeting education and licensing requirements.

Insurance agents and brokers

Other customer and information services representatives

This instructional program class comprises any program that generally prepares individuals to undertake and manage the process of developing consumer audiences and moving products from producers to consumers. These programs include courses in buyer behaviour and dynamics, principles of marketing research, demand analysis, cost-volume and profit relationships, pricing theory, marketing campaign and strategic planning, market segments, advertising methods, sales operations and management, consumer relations, retailing, and applications to specific products and markets.

Marketing/marketing management, general

This instructional program class comprises any program that prepares individuals to develop a digital marketing plan and integrate marketing, advertising, sales, and logistics across physical and digital channels. These programs include courses in digital marketing, e-commerce, online consumer psychology, search engine optimization, social media marketing, and web analytics.

Digital marketing

This instructional program class comprises any program that prepares individuals to possess the skills associated with direct promotion of products and services to potential customers and to function as independent sales representatives and managers. These programs include courses in consumer psychology, image projection, public speaking and interpersonal communications, sales organization and operations, customer relations, professional standards and ethics, and applicable technical skills.

Selling skills and sales operations

This instructional program class comprises any program not listed above that relates to General sales, merchandising and related marketing operations.

General sales, merchandising and related marketing operations, other

Sales And Marketing Continuing Education

Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Retail and wholesale buyers buy merchandise for resale by retail or wholesale establishments and are usually responsible for the merchandising operations of retail or wholesale establishments. Retail and wholesale buyers who are supervisors and those who are assistants are included in this unit group.

Insurance agents and brokers sell life, automobile, property, health and other types of insurance to individuals, businesses and public institutions. Insurance agents are employed by individual insurance companies or are independent representatives of specific insurance companies. Insurance brokers are employed by brokerage firms, or may work in partnerships or hold sole proprietorship. Supervisors of insurance agents are included in this unit group.

Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the public and private sectors.

The Digital Marketing Foundations Associate Certificate gives you a structured framework to improve your digital marketing skills and enhance your ability to develop and execute digital marketing strategies to respond to the changing business environment. You'll take courses in marketing, social media and content, and more. 

Digital Marketing Foundations: Associate Certificate

The Digital Marketing Strategy Associate Certificate is designed to provide you with a structured learning framework to improve your digital marketing understanding and skills and enhance your ability to develop and execute digital marketing strategies to respond to the changing business environment in British Columbia, Canada, and beyond. This will be achieved by providing a set of foundation courses that this second associate certificate will build upon to provide greater strategic knowledge and a deeper dive into the strategies required to develop and execute successful digital campaigns. Upon graduation, you may go on to jobs such as social media coordinator, content creator, as well as digital marketing specialist in areas such as SEO specialist, PPC specialist and email marketing coordinator.

Digital Marketing Strategy: Associate Certificate

The Marketing Management - Customer Relationship Marketing Associate Certificate teaches you the dynamics of customer service and the interactions with customers using technology. 

Marketing Management - Customer Relationship Marketing: Associate Certificate (Part-Time)

The Marketing Management - Entrepreneurship Associate Certificate focuses on creating, promoting, and managing a start-up company, growing a small business, or applying your innovative ideas in your current position. This program is ideal for you if you want to be prepared for the frontier of the new economy-entrepreneurship and self-employment. This program is also useful to you if you want to start your own business.

Marketing Management - Entrepreneurship: Associate Certificate (Part-Time)

The Marketing Management - Event Marketing Associate Certificate gives you the hands-on training and knowledge in trade show marketing, sports marketing, catering planning, sustainable event operations, social media, and wedding planning. You can then use these skills to begin or advance your career in many areas of the industry, including corporate and shopping centre marketing departments, advertising agencies, nonprofits, sport and community events, entertainment, attractions, and much more.

Marketing Management - Event Marketing: Associate Certificate (Part-Time)

The Fundraising Management Associate Certificate is designed specially to give you a solid foundation of core skills in fundraising. This program is specially designed to reflect the changing trends and new directions of fundraising. You can build a solid understanding and set of skills needed for a career in fundraising. Fundraising Management courses may be applied towards a Certified Fundraising Executive (CFRE) designation.

Marketing Management - Fundraising Management: Associate Certificate (Part-Time)

The Marketing Management - Marketing Communications Associate Certificate focuses on promotional strategies and campaigns, incorporate specific tactics such as event marketing, trade shows and corporate communications. You’ll also study traditional advertising, sales promotion and data base marketing for the most up-to-date skills you’ll need for jobs like marketing coordinator, salesperson, public relations manager and more.

Marketing Management - Marketing Communications: Associate Certificate (Part-Time)

The Public Relations Associate Certificate prepares you for a career in fundraising, legislative lobbying, cable TV, and many other areas. It gives you the essential skills you need in public relations in a flexible format. You’ll learn to work on diverse communications projects, public affairs, marketing communications, sales promotions, and be ready to begin or advance your career. In this program, you’ll work closely with industry professionals to develop a strong understanding of public relations and how you can use it in your own career. Some of your courses include digital branding, social media, effective public speaking, media relations, and live entertainment.

Marketing Management - Public Relations: Associate Certificate (Part-Time)

The Retail Marketing Management Associate Certificate is for those who are starting a career in retail or looking to make the transition to a senior position from a sales associate. This program is a partnership between BCIT  and retail industry leaders to give you the essential skills and knowledge for many retail opportunities. This includes classroom learning and real-world experience through your retail practicum.

Marketing Management - Retail Marketing Management: Associate Certificate (Part-Time)

The Marketing Management - Sales Skills Associate Certificate prepares you to begin or advance your career in sales in many different industries. Whether you’re just starting out or looking to advance in your existing position, upon graduation, you’ll develop a strong set of core competencies to help you achieve your career goals.

Marketing Management - Sales Skills: Associate Certificate (Part-Time)

The Marketing Management Certificate in Marketing Communications will help you develop promotional strategies and campaigns, incorporate specific tactics such as event marketing, trade shows and corporate communications. You’ll also study traditional advertising, sales promotion and data base marketing for the most up-to-date skills you’ll need to secure jobs like marketing coordinator, salesperson, public relations manager and more.

Marketing Management (Marketing Communications Option): Certificate (Part-Time)

The Marketing Management Certificate offers courses designed to provide you with an understanding of all the elements of Marketing Management. Studies will include marketing planning, promotion, research, customer service and sales. In this program, you may tailor your program to focus on areas that are more relative to your area of work or personal interest.

Marketing Management: Certificate (Part-Time)

The Media Techniques and Marketing Communications Certificate is for you if you are interested in a career of design, marketing, advertising and promotions. This program offers you courses with a specific focus on design, hands-on creative cloud software skills, and marketing knowledge for jobs like digital designers, marketing specialists, communication designers, and event planners.

Media Techniques and Marketing Communications: Certificate (Part-Time)

Retail Operations Management

For information and to apply visit the institution's website: 

[Digital Marketing Certificate (UGotClass)]( https://www.coastmountaincollege.ca/programs/discover/continuing-studies/ugotclass-online-courses/digital-marketing-certificate)

Digital Marketing Certificate (UGotClass)

For information and to apply visit the institution's website: 

[Mastering Video Marketing Certificate (UGotClass)]( https://www.coastmountaincollege.ca/programs/discover/continuing-studies/ugotclass-online-courses/mastering-video-marketing-certificate)

Mastering Video Marketing Certificate (UGotClass)

For information and to apply visit the institution's website: 

[Digital Marketing Certificate (UGotClass)]( http://www.yougotclass.org/certificate/index.cfm/Cnc/Digital-Marketing-Certificate)

For information and to apply visit the institution's website: 

[Integrated Marketing Certificate (UGotClass)]( https://www.yougotclass.org/course/index.cfm//Lern/Integrated-Marketing-Best-Practices)

Integrated Marketing Certificate (UGotClass)

For information and to apply visit the institution's website: 

[Mastering Video Marketing Certificate (UGotClass)]( http://www.yougotclass.org/certificate/index.cfm/Cnc/Mastering-Video-Marketing-Certificate)

For information and to apply visit the institution's website: 

[Online Certificates & Courses in New Media Marketing (UGotClass)]( http://www.yougotclass.org/index.cfm/Cnc)

Online Certificates & Courses in New Media Marketing (UGotClass)

The Marketing Certificate will allow you to gain marketing and business knowledge that can be applied to various industries. You’ll develop skills in customer relations, selling, advertising, marketing research and management, and be qualified for entry-level marketing positions in a variety of businesses. You'll also learn how to devise marketing strategies, do market research and design promotional campaigns, as well as understand a variety of marketing techniques and know how to apply them to the latest trends in e-marketing, customer relationship management and corporate social responsibility. You'll additionally have the option to participate in the Business Internship Program.

Marketing Certificate

For information and to apply visit the institution's website: 

[Individual Courses in Marketing]( https://langara.ca/programs-and-courses/courses/MARK/index.html)

Individual Courses in Marketing

For information and to apply visit the institution's website: 

[Professional Sales Certificate]( https://langara.ca/continuing-studies/programs-and-courses/programs/professional-sales/index.html)

Professional Sales Certificate

For information and to apply visit the institution's website: 

[Market Gardener Certificate]( https://www.nic.bc.ca/programs/continuing-education-and-training/vocational-training/market-gardener/)

Market Gardener Certificate (NIC)

Marketing in the Digital Economy

Digital Marketing

The Wine Sales Certificate provides individuals interested in employment in the area of wine sales with an introduction to grape growing and winemaking, an understanding of legal regulations and standards within the industry, marketing and sales strategies, and knowledge of wine shop management and winery promotions. Coursework involves a variety of projects and field trips. The program consists of 147 hours of coursework and practical experience in the industry.

Wine Sales Certificate

For information and to apply visit the institution's website: 

[Digital Marketing Certificate UGotClass]( http://yougotclass.org/certificate/index.cfm/Selkirk/Digital-Marketing-Certificate)

Digital Marketing Certificate UGotClass

For information and to apply visit the institution's website: 

[Mastering Video Marketing Certificate UGotClass]( http://yougotclass.org/certificate/index.cfm/Selkirk/Mastering-Video-Marketing-Certificate)

Mastering Video Marketing Certificate UGotClass

For information and to apply visit the institution's website: 

[Online Certificates & Courses in New Media Marketing UGotClass]( http://yougotclass.org/index.cfm/Selkirk)

Online Certificates & Courses in New Media Marketing UGotClass

For information and to apply visit the institution's website: 

[Data and Marketing Analytics (UBCV)]( https://continuingstudies.sauder.ubc.ca/data-marketing-analytics)

Data and Marketing Analytics (UBCV)

Marketing Communication

The Wine Business certificate provides hands-on experience covering the basics of viticulture and business practices, including visists to local vineyards and wineries to get a real taste for the wine life. Although a stand-alone certificate, the courses may also be taken as credit courses toward a degree or diploma. 

Educational Path

Sales And Marketing Continuing Education

Programs

Careers