Library assistants and clerks

Shippers and receivers

Postal services representatives

Other customer and information services representatives

Store shelf stockers, clerks and order fillers

Supervisors, mail and message distribution occupations

Mail and parcel sorters and related occupations

Supervisors, plastic and rubber products manufacturing

Supervisors, other products manufacturing and assembly

This instructional program class comprises any program that prepares individuals to serve as legal office managers, special assistants, and legal secretaries. These programs include courses in office management, secretarial science, principles of U.S. or Canadian law, legal terminology and documentation, legal research, legal software applications, law office procedures, record keeping, billing, applicable policies and regulations, and professional standards and ethics.

Legal administrative assistant/secretary

This instructional program class comprises any program that generally prepares individuals to perform the duties of administrative assistants and/or secretaries and stenographers. These programs include courses in business communications, principles of business law, word processing and data entry, office machines operation and maintenance, office procedures, public relations, secretarial accounting, filing systems and records management, and report preparation.

Administrative assistant and secretarial science, general

This instructional program class comprises any program that prepares individuals to provide basic administrative support under the supervision of office managers, administrative assistants, secretaries, and other office personnel. These programs include courses in typing, keyboarding, filing, general business correspondence, office equipment operation, and communications skills.

General office occupations and clerical services

This instructional program class comprises any program not listed above that relates to Business operations support and assistant services.

Business operations support and assistant services, other

Office Administration Programs Continuing Education

Library assistants and clerks issue and receive library materials, sort and shelve books and provide general library information to users. They also perform clerical functions. Library clerks are employed by libraries or other establishments with library services.

Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.

Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the public and private sectors.

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Supervisors in mail and message distribution supervise and coordinate the activities of workers in the following unit groups: Postal services representatives (64401), Letter carriers (74101), Mail and parcel sorters and related occupations (74100) and Couriers and messengers (74102). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

Mail and parcel sorters and workers in related occupations process and sort mail and parcels in post offices, mail processing plants, warehouses and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.

Supervisors in plastic and rubber products manufacturing supervise and coordinate the activities of workers who operate processing machines and who fabricate, assemble and inspect rubber or plastic products. They are employed by rubber and plastic products manufacturing companies and in plastic parts divisions of other manufacturing companies.

Supervisors in other products manufacturing and assembly supervise and coordinate the activities of workers who assemble, fabricate and inspect a variety of products, such as jewellery, clocks and watches, millwork, sporting goods, toys and other miscellaneous products. They are employed in a wide variety of manufacturing companies.

The Indigenous Workplace Administration improves skills, learn new processes, and discover ways to make your work more efficient.  Designed specifically for administrative workers working in Indigenous settings, this micro-credential will teach you to create, edit, share, and collaborate on a variety of administrative documents.  You’ll build a strong file management foundation; improve your skills with Word, Excel, Publisher, and Outlook; and learn effective communication strategies for a busy office environment.  At the close of the course, you’ll put your skills together in a capstone project that integrates the skills you’ve learned throughout the course.  All projects are based on real-world examples from the administrative offices of local Nations, Indigenous educational institutions, and businesses.   

Indigenous Workplace Administration

The Legal Office Assistant Certificate provides you with the knowledge, skills, and abilities to function in entry level support roles in a variety of legal, government and general business environments. As a graduate, you will typically provide secretarial and administrative services that support managers and professional employers in both the private and public sectors, including law offices, legal departments of large firms, real estate companies, public courts and government. Graduates of the program may choose to complete specialized training in a number of areas, as this program ladders directly into additional credentials within the legal administration field.

Legal Administrative Professional Certificate

The Legal Administrative Assistant (LAA) Certificate provides the core procedures for civil and family law litigation, wills and probate, corporate law, real estate conveyancing and mortgaging. Your classroom skill training will prepare you for proper handling of legal documents and a comprehensive understanding of legal terminology and court systems. Before successful completion of your certificate, you'll gain hands-on practice in a law firm or legal department working alongside lawyers, paralegals and legal administrative assistants and benefiting from their mentorship and experience with legal office procedures.

Legal Administrative Assistant Certificate

The Administrative Assistant Specialty Certificate concentrates on the specific skills and concepts you need for employment as an executive administrative assistant in fast-paced and complex office environments. 

Administrative Assistant Specialty Certificate

The Legal Administrative Studies Certificate provides students with training in general and specialized administrative support procedures which are utilized in today's legal offices. It is a full-time program with two terms of study starting in September. Subjects covered include general office procedures, wills and estates, corporate records, civil litigation, family law, and conveyancing. In addition, students will become knowledgeable in word processing skills.

Legal Administrative Studies Certificate

For information and to apply visit the institution's website: 

[Administrative Assistant](https://langara.ca/continuing-studies/programs-and-courses/programs/administrative-assistant/index.html)

Administrative Assistant

This Administrative Studies Certificate is designed to assist individuals and communities to meet the leadership and management challenges of business, Indigenous self-sufficiency and self-government. You will gain a combination of general organizational knowledge, specific technical analytical and management skills, and be encouraged to develop a management style consistent with traditional and/or current Indigenous values, beliefs, cultures and customs. Additionally, you will be enriched with the practical knowledge that comes from working in Indigenous organizations and you'll be qualified to transfer certain courses into advanced studies of management and business in a variety of university degree programs.

Administrative Studies Certificate

The Administrative Assistant Certificate provides a broad understanding of best office practices and using the latest technology. Students will learn technical skills, and basic accounting. Students will have opportunities for self-assessment exploration, networking, resumes, interviews, portfolios and career planning. 

Administrative Assistant Certificate (NIC)

For information and to apply visit the institution's website: 

[Office and Clerical Training Program]( https://www.nic.bc.ca/programs/continuing-education-and-training/vocational-training/office-and-clerical-training/)

Office and Clerical Training Program (NIC)

The Administrative Assistant Certificate focuses on word processing, spreadsheet, database, desktop publishing, computerized accounting, and presentation software. You'll also learn business communications, business math, office procedures, effective job search techniques, accounting, and self-management skills. There is a three-week practicum component to this certificate. Upon graduation may be employed as receptionists, general clerks, administrative or executive assistants, and other similar careers.

Administrative Assistant Certificate

The Legal Administrative Assistant Certificate focuses on the legal office work ethic and professionalism expected of legal administrative assistants. You'll gain expertise in legal office procedures to begin a career in a legal, government, or real estate office. You can choose to focus on Litigation or Corporate/Conveyancing, or take both programs. You will also acquire the legal office work ethic and professionalism expected of legal administrative assistants.

The Virtual Assistant Certificate is for students who are interested in becoming virtual administration professionals, working remotely for clients who are anywhere in the world. This program will teach you skills to be an effective administrative assistant while building your own virtual assistant business. Students will develop a business and marketing plan for their business, efficiently produce documents using Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, and Outlook), understand basic accounting functions and how to keep their business profitable, demonstrate an understanding for all aspects of office operations, develop online collaboration skills using software and various tools, and discover effective online communications for meetings, tasks, etc. The delivery of this program will be hybrid - synchronously working with instructors and other students at specific times with live lectures and discussion and asynchronously at the program pace to manage their projects and time.

Virtual Assistant Certificate

The Administrative Assistant Certificate can help you gain communication skills and proficiency in a variety of software applications for a wide range of businesses. Your certificate credits count towards completion of the Executive Assistant Diploma.

For information and to apply visit the institution's website: 

[Administrative Assistant Certificate (Ashcroft & Cache Creek)]( https://www.tru.ca/regionalcentres/ashcroft-and-cache-creek/business-and-office-skills.html)

Administrative Assistant Certificate (Ashcroft & Cache Creek)

For information and to apply visit the institution's website: 

[Administrative Assistant Certificate (Lillooet and Lytton)]( https://www.tru.ca/regionalcentres/lillooet/business/administrative-assistant-certificate.html)

Administrative Assistant Certificate (Lillooet and Lytton)

For information and to apply visit the institution's website: 

[Administrative Assistant Professional Certificate]( https://www2.unbc.ca/continuing-studies/courses/administrative-assistant-professional-certificate-virtual-delivery)

Administrative Assistant Professional Certificate

For information and to apply visit the institution's website: 

[Legal Administrative Assistant Certificate]( https://www.ufv.ca/continuing-education/programs/legal-administrative-assistant/)

The Administrative Professional certificate allows you to gain skills in Microsoft Office, communications, business documents, finances, and data management for advanced office administration careers.

Administrative Professional Certificate

The Executive Assistant certificate teaches communication skills, office technology, business law, human resources, accounting, and economics for a career in office administration at the executive level.

Executive Assistant Certificate

The Legal Administrative Assistant certificate provides the skills and knowledge to work with legal documents relating to corporate law, conveyancing, litigation, family law, wills, and estates. You will learn creation, editing, storage, and filing of legal documents and correspondence; legal administrative procedures in the areas of corporate law, conveyancing, litigation, family law, and wills and estates; time management and priority setting; keyboarding, proofreading, and audio transcription; independent and collaborative problem solving; effective communication, and confidentiality. Program includes field trips to Law Courts and law offices, as well as a two-week practicum.

For information and to apply visit the institution's website: 

[Office Administration Certificate - Administration and Supervision]( https://continuingstudies.vcc.ca/public/category/courseCategoryCertificateProfile.do?method=load&certificateId=1023475)

Office Administration Certificate - Administration and Supervision

For information and to apply visit the institution's website: 

[Office Administration Certificate - Legal Office Skills]( https://continuingstudies.vcc.ca/public/category/courseCategoryCertificateProfile.do?method=load&certificateId=1023498)

Office Administration Certificate - Legal Office Skills

For information and to apply visit the institution's website: 

[Office Administration Certificate - Records Management Skills]( https://continuingstudies.vcc.ca/public/category/courseCategoryCertificateProfile.do?method=load&certificateId=1024052)

Office Administration Certificate - Records Management Skills

The Legal Studies Certificate is designed for students wishing to continue onto law school or graduate work in law and policy and to individuals interested in careers where there are significant legal issues. The program blends courses that develop essential writing, speaking and critical thinking skills with courses which offer more law-content specific focus. This credential is intended primarily for students already enrolled, or intending to enroll, in a Bachelor of Arts or Bachelor of Business Administration degree program. 

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Office Administration Programs Continuing Education

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